Q:   What exactly is an electronic cigarette ?

A:   It is a device that looks like a cigarette and fulfils the needs of a smoker whilst

       containing none of the carcinogens or tar found in a traditional cigarette.

Q:   So how does an electronic cigarette fulfil the needs of a smoker ?

A:   The cartridges contain nicotine which satisfies the cravings and also produces a

       smoke which is in fact a tobacco flavoured water vapour, so the smoker gets all the

       good things he would get from a traditional cigarette without the bad side effects.

Q:   So if they are not actually lit are they legal to smoke in public places ?

A:   Yes they are completely legal to smoke anywhere, the Health Act of 2006

       states  ”Smoking includes being in possession of lit tobacco or of anything lit which

       contains tobacco or being in possession of any other lit substance in a form
       in which it could be smoked”. As your Smart Smoker is neither lit nor contains
       tobacco  it does not fall under this law.

Q:   How long will I have to wait for my Smart Smoker to be delivered ?

A:   We aim to despatch all orders within 4 working days.

Q:   What do I get in my starter kit ?

A:   Your starter kit contains everything you need to get you going, 1 complete electronic 
       cigarette, a spare battery, mains charger, 6 cartridges of mixed strengths and full
       instruction leaflet.

Q:   The cartridges, how long do they last ?

A:   On average we find that a cartridge will last about the same as 12-13 ordinary

       cigarettes, although this does vary from smoker to smoker.

Q:   How do the costs compare to that of smoking ordinary cigarettes ?

A:   You will be surprised at how much you will save, please click here to go to our
       comparison page.

Q:   And are they available in different flavours and strengths ?

A:   Yes they are available in high, medium, low and no nicotine and we permanently stock

       Tobacco, Marlboro and Menthol flavours in all the strengths and can get many others

       to order.

Q:   Can I use other manufacturers cartridges and accessories ?

A:   No, you are only guaranteed compatibility if you purchase your cartridges and

       accessories from Smart Smoker or the outlet you purchased it from.

Q:   How long do the batteries and atomisers last ?

A:   They are both considered consumables but are guaranteed for three months, they are

       available to purchase as spares from our website, and are inexpensive.

Q:   And who are Smart Smoker ?

A:   Smart Smoker are a limited company who specialise in the supply of electronic

       cigarettes exclusively, we do not carry any other items, we feel it is better for the

       customer to deal with specialists in electronic cigarettes.

Q:   Do you have resellers or offer trade prices ?

A:   Yes, we welcome all enquiries from businesses or individuals who feel that they would

       like to sell our products.